America Needs a Consumer-First Internet Policy, Not Tech-First
Internet users are the forgotten consumers.
They have been forgotten for over twenty years because America’s Internet policy has been tech-first-consumer-last.
Hiding in plain sight, U.S. Internet policy prioritizes what’s best for technologies and Internet companies over what’s best for people, because at core it assumed in 1996 and 1998 that whatever is good for Internet technologies and companies is good for Internet consumers.
For many years that appeared to be largely true. However, the cascading revelations this past year -- big societal, economic, and political problems caused by Google, Facebook, Amazon, Twitter, etc. -- prove that core U.S. Internet policy assumption false.
Let’s contrast the Government’s protection of Internet companies with its protection of Internet consumers.