(The updated Google Privacy Rap Sheet is here.)
In response to Google getting sanctioned $7m for privacy violations by 38 State Attorneys General for its unauthorized collection” of private WiFi data nationwide between 2008 and 2010, Google’s public relations mantra is: “we work hard to get privacy right at Google, but in this case we didn’t, which is why we quickly tightened up our systems to address the issue.”
This current mantra has changed little from Google’s original public relations mantra in responding to the Street View WiSpy scandal: “it was a mistake” by “an engineer… the engineering team at Google works hard to earn your trust… We are profoundly sorry for this error and are determined to learn all the lessons we can from our mistake.”
In both instances, the PR strategy was to characterize the incident as an exception, not the norm, and to characterize Google as earnestly committed to protecting users’ privacy. The question to answer now: are Google’s representations true?
To fact-check Google’s representations of privacy earnestness, one needs to examine Google’s privacy-related behavior in the 33 months since the WiSpy scandal broke, to determine if Google actually has been walking its privacy talk.
If one examines this updated version of Google’s Privacy Rap Sheet, one can see over 40 public Google privacy problems or failures in the 33 months since they pledged “to learn all the lessons we can from our mistake.”
This updated privacy rap sheet is a list of succinct one-line descriptions of Google’s privacy offenses with each one accompanied by a source-link so that those who want to fact-check Google themselves -- can. The format is designed to give people an easy, quick and succinct, big picture overview of Google’s abysmal privacy record since Google publicly represented it would work hard to safeguard users’ privacy. It also goes back over a decade to provide further evidence of an unmistakable Google corporate pattern of hostility to privacy.
In short, Google’s overall privacy track record over the last 33 months has gotten demonstrably worse not better, in part due to Google Android’s breakneck pace and corner-cutting to dominate the mobile OS and advertising markets. Sadly, the overwhelming public evidence shows Google has learned very little from the Street View WiSpy scandal.
Simply, Google is not walking its privacy talk.
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Google’s Disrespect for Privacy Research Series
Why Google is the Biggest Threat to Americans' Privacy; The Detailed Case from my House Testimony |
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Google Book Settlement "absolutely silent on user privacy" |
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Yet more evidence of Google's hostility to privacy |
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Google's Schmidt: "Because we say so" on why you can trust Google's Privacy Dashboard |
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Fact Checking Google's New Privacy Principles |
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Google's Privacy "Buzz" Saw |
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Exposing Google's Systemic Privacy Vulnerabilities |
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What Private Information Google Collects -- A One-Page Fact Sheet |
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What else does Google secretly track? Top 10 questions for privacy investigators to ask |
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Google's "Total Information Awareness" Power -- A one-page graphic of all the information Google has |
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Americans want online privacy -- per new Zogby poll |
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Why Privacy Is an Antitrust Issue & Why Google is its Poster Child |
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Google's Deep Tracking Inspection -- a privacy nightmare |
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Why is the FTC AWOL on Google Privacy? |
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Why Google's Privacy Controls are a Joke -- Lessons for FTC/FCC |
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Google's No Privacy by Design Business Model |
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FTC-Google Privacy Settlement Takeaways |
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Google vs Apple: How Business Models Drive Disrespect vs Respect for Privacy |
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Big Brother Inc. -- My Huffington Post Op-ed on Google & Privacy |
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"G-Male:" a very funny new Google privacy satire |
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Where's the Market for Online Privacy? |
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Google's Latest Privacy Scandal Spin – A Satire |
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Google's Top 35 Privacy Scandals |
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Google's Privacy Excuse Algorithm Team - a Satire |
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Google's Privacy Rap Sheet |
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Why FTC's $22.5m Google Privacy-Fine is Faux Accountability |
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Google's Top Ten Anti-Privacy Quotes |
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The Unique Google Privacy Problem -- My Presentation to Korean Privacy Council in Seoul |
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Google's Privacy Words vs. Google's Anti-Privacy Deeds |