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November 2009

"Open" Internet = benefit without cost for "Piggy-backer" Google

As the lead bankroller of the "open Internet" slogan that the FCC now proposes to adopt as new U.S. policy without Congressional authorization, Google knows what an "open Internet" is supposed to mean: Google gets the benefits of the Internet without its costs. 

"Who... has the greater potential to make things worse for everyone?"

Kudos to Gordon Crovitz' WSJ column that highlighted the wisdom of Larry Downes, author of "The Laws of Disruption" who cut to the crux of the net neutrality debate in asking the simple pointed question: which is the bigger threat to the Internet -- the FCC or companies?  His answer: the FCC.

  • Larry Downes: "U.S. consumers have plenty of reasons to be suspicious of both the FCC and the communications industry." His advice: "Consumers should ask themselves which of these powerful interests is more likely in the end to abuse its power. Who, in other words, has the greater potential to make things worse for everyone?"
  • His answer seems sensible: "Absent any evidence of serious market failure yet, I'd much rather deal with the devil I know than a resurgent FCC."

eBay: "there will be only one winner in online payments;" FCC's Open Internet regs are catnip for netopolies

eBay is licking their chops at the prospect of the FCC's open Internet regulations locking in their dominance of:

Like Google, eBay knows that "openness" is industrial-policy-speak for:

  • Rewarding favored "national champions" and
  • Locking in first-mover and netopoly scale-and-scope-advantages.

The netopolists must be giddy at how they now have the full power of the FCC focused on permanently locking in their market dominance going forward. 

Why Google Is Not Neutral

After discussing whether Google should buy the New York Times, Google decided against it because it "would damage its 'neutral' identity", per Ken Auletta's just-published book "Googled: The End of The World as We know It." 

  • Google has long claimed to be neutral. Their corporate philosophy statement claims: "We never manipulate rankings to put our partners higher in our search results and no one can buy better PageRank. Our users trust our objectivity and no short-term gain could ever justify breaching that trust."  
  • As the world-leading corporate proponent of an industrial policy to mandate net neutrality for all its potential broadband competitors in cloud computing, and as the beneficiary of "The Google Loophole" in the FCC's proposed open Internet regulations (para 104), it is fair to stress test whether Google's claim of a "neutral' identity is true or just cleverly-executed PR.

Is Google Neutral?

First, by the standards of Google's own co-founders, Google's search advertising model is not neutral.

Top Ten Advertiser Questions for Google CEO Schmidt

1.   Why has Google been so hostile to protecting brand trademarks that companies have had to resort to suing Google to get any satisfactory brand respect?  

2.   Why is Google's Chrome browser so hostile to brand-marketing? 

  • If a user types in a company brand name as a www. ... .com URL into Chrome's "Omnibox," Google's browser always takes the user to Google's copy of the website first and not to the requested company's branded website where the brand-company can benefit from the visit or click-thru information that their brand advertising has earned.
    • In other words, is Google leveraging its fast-growing, Chrome browser technology, used by 30 million people, to become a gatekeeper for harvesting branding online? 

3.   Why is Google's  AdWords "Quality Score" policy so hostile to online brand marketing? 

  • Google's Adwords quality-score policy rewards fast-loading sites and punishes slow-loading landing pages, which are inherently slower because they rely on display/rich-media brand-building advertising. 
  • If brand destinations become weaker online, would advertisers then have to depend on Google more to be discovered on the Internet?     

4.   Why does Google publicly deny that it works for advertisers... which generate 97% of Google's revenues? Is Google somehow not proud of advertising or their advertisers?

Google's Schmidt: "Because we say so" on why you can trust Google's Privacy Dashboard

In discussing Google's new "Privacy Dashboard," Fox Business' Neil Cavuto asked Google CEO Eric Schmidt about the ability to delete private information.

  • Mr. Cavuto: "How do I know you are deleting it?
  • Mr. Schmidt: "Because we say so."

Not being one to accept Google's legendary PR spin without a grain of skepticism, lets review the real significance of Google's new "Privacy Dashboard."

First, to be fair to Google, the privacy dashboard is indeed an incremental improvement over what Google users had before, because it aggregates what was in 21 different places before, into a single more convenient "dashboard." 

  • However, Google overhyped the enhanced convenience and control of this single dashboard, because users still have to use the same 21 different steering wheels and brakes they had available before, in order to control Google's multi-directional invasion of their privacy.

Second, this "dashboard" was exceptionally easy for Google to produce. All it basically does is insert a new front-end web navigation page -- to more easily find other existing Google webpages -- much like any website home page offers navigation to pages behind it.

Net Neutrality is a Made-Up Issue: The Smoking Gun

To see "smoking gun" proof that "net neutrality" is a made-up issue and argument, read the short but telling excerpt below from George Lakoff's Book: "Thinking Points" published October 3, 2006, when the only net neutrality incident at that time was the FCC's Consent Decree with rural telco, Madison River Communications in February 2005.  

From Thinking Points, Chapter 8, The Art of Arguments:

"Thus, the argument for Net neutrality becomes an argument for government regulation in this form by the FCC.

Google-AdMob's Antitrust Problems

Google's acquisition of AdMob, "the world's largest mobile advertising marketplace," will receive serious antitrust scrutiny focused on whether the deal lessens competition by extending search advertising monopoly to mobile devices. 

  • Expect the review process to be a magnet for a host of antitrust, competition, and privacy product/services concerns much like the proposed Google Book Settlement has been a magnet for antitrust, competition, and privacy content concerns

First, Google is misleading with its blanket statement: "We don't see any regulatory concerns with this deal." 

Google's Search Engine Discriminates in Favor of New York Times -- per Ken Auletta, "Googled" author

Google's secret algorithm discriminates in favor of The New York Times per a Politico video interview with Ken Auletta, author of the new book: "Googled, the End of the World as We Know It."

Mr. Auletta explains what he learned about Google's secret search algorithm. It favors sites/results based on "wisdom of the crowds" (i.e. most traffic or links), but it also favors authoritative sites like the New York Times, because Google grants them extra ratings points that elevate them in Google's search results.  

  • Mr. Auletta goes on to defend Google for keeping the algorithm and the extra ratings points secret in order to prevent others from gaming the system. 

This information that Google proactively and specifically discriminates in favor of certain content over other content is a big deal for several reasons.

First, Google has long represented that it is a neutral algorithm where Internet users determine what ranks highest in searches, or in other words what content gets found and read and what doesn't.

Google/eBay Operating Non-Neutral Broadband ISPs

Google and eBay are planning to operate non-neutral broadband ISPs, Google at 47 airports, and eBay on airplanes, that will discriminate against some content for the benefit of their preferred content -- per a story on CNNMoney.com.

This puts the FCC in a pickle concerning its proposed open Internet regulations.

  • First, it shows the ease for Google and eBay to enter and compete in the broadband market; where's the supposed market failure?
  • Second, two of the biggest complainers seeking mandatory net neutrality regulations of broadband providers (including wireless for the first time) because of the potential for discrimination, are actually planning to engage in the very non-neutral broadband behavior that they want banned.

The open question is will the FCC be fair and technologically neutral in preserving the open Internet? 

  • Or will Google and eBay get special treatment and protection from the FCC?

     

 

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